Do your translation clients come back to you?

Whether you are a translation company or any other business, it is always exciting to get a huge project from client. You complete the job putting all the efforts from you side in order to build a long-lasting relationship with your client. But you never hear from him again! Why does this happen? Why the client never comes back as a repeat client?

Getting repeat clients makes the best business. Repeat client means that you are as best as you think of yourself and moreover it gives a stability and expectedness to your business. So, how to ensure that your clients come back to you?

Feedback system

Does your business module have a feedback system for your clients? If not then please ensure that you do have an efficient feedback system so that you can know why your client is not coming back to you. For e.g., after you have successfully accomplished a translation job, why not ask your client how did he like the translation service? Ask him for suggestions. Make your feedback form anonymous or if the client is not comfortable in filling the form, call him. Feedback mechanism is an important part of any business model and it lets you to make improvements in your service/product for future clients.

Assert your standards in case of urgent projects

Many times, you land up getting an urgent and huge project from the repeat client. It is our natural instinct to commit to the project bidding lower than our regular quotes asking for extending the deadlines. You do this in order to impress your client. Here one problem arises! Since the project is an urgent and we under price ourselves, it puts a bad impression on our client. He thinks that you don’t respect your labor and it is your standard rate with long turnaround times. The ultimate result – after the crisis is passed, the client looks for another service provider leaving them annoyed, putting a bad impression about your services. Hence, it is better to maintain your standards, whatever may be the urgency!

How to overcome the language barrier in business Comunication

Our planet is a diverse place, full of people with different languages and cultures. While English is one of the most commonly known languages in business, it doesn't mean that everyone who is involved in business is well-versed and conversant in this language. Most of the recognized economies have people with diversified culture and languages. Apart from English, global world revolves around Spanish, German, French, Arabic and Italian  to name a few. Differences in languages can create major obstacle in effective business communication which can halt any global business strategy. Be it any business, in order to set footsteps in global world, one should overcome language barrier, not only for reaching more and more customers but also for enhancing the global communication strategy. Many businesses while planning their global business strategy are often dubious about their communication strategy. They are not sure about how they can bridge the communication gap between their customers.Professional translation agencies come to the rescue of such organizations. Hiring their services can help in effective international business communication. As an entrepreneur, if you are working on some important niche which involves lot of money, translation agencies may be the best option for you. You can hire them for translating and localizing your web content,  document translations  and translations related to some specific industry.  Translation companies have expert translators who are well-versed and conversant in different languages. They are certified translators who can translate and convert your webpage or document in any language you want!